💰 Refund Policy

Last Updated: January 2026

We value customer satisfaction and aim to provide a smooth refund process. Please read our refund policy carefully.

🔁 Eligibility for Refund

You are eligible for a refund if:

  • You received a damaged or defective product

  • You received a wrong item

  • The product is returned within 7 days of delivery

  • The product is unused, unwashed, and in original packaging with tags intact

❌ Non-Refundable Items

The following items are not eligible for refunds:

  • Perfumes (opened or used)

  • Innerwear & personal care products

  • Gift cards or vouchers

  • Items purchased during clearance or sale offers

📦 Refund Process

  1. Request a refund by contacting our support team.

  2. Our team will arrange a pickup or guide you through the return process.

  3. Once we receive and inspect the product, your refund will be initiated.

⏱️ Refund Timeline

  • Refunds are processed within 5–7 business days after product inspection.

  • The refunded amount will be credited to the original payment method.

🚚 Shipping Charges

  • Shipping charges are non-refundable, unless the return is due to our error (wrong or damaged product).

🔄 Replacement Option

In some cases, you may choose a replacement instead of a refund, subject to product availability.

🚫 Order Cancellation

  • Orders can be cancelled before dispatch for a full refund.

  • Once shipped, orders cannot be cancelled and must follow the return process.

📞 Contact Us

For refund-related queries, reach out to us:

📧 Email: support@yourstore.com
📱 Phone: +91-XXXXXXXXXX